Contact Us

Thank you for visiting Softglowco!

Softglowco is an independent online retailer specializing in cosmetics, makeup, skincare, and beauty products from third-party brands.

We are here to help with product inquiries, order information, shipping questions, returns, and refunds.

Customer Service Information

Store Name: Softglowco

Email: info@softglowco.us

Website: https://softglowco.us

Business Operating Address

2 Rue du Pont Saint-Cyprien
86000 Poitiers
France

Shipping and Return Facility

Our orders are dispatched from and authorized returns are received at:

3525 W Carson St
Torrance, CA 90503
United States

Please note that our business operating address is separate from our shipping and return facility.

Order Inquiries

For order-related questions, please include your order number in your email.

If you receive a damaged, defective, or incorrect product, please include clear photographs showing the issue.

For returns, please contact us before sending any items back. Our team will provide return authorization and instructions.

Thank you for choosing Softglowco. We appreciate your business!